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happiness and experiences full of flavor



At Alsea we firmly believe that the future is our responsibility and we know that adopting a sustainability approach will lead us successfully to face current and future challenges.

To achieve this, we improve our processes to positively impact environmental and social aspects derived from our activity through a long-term sustainability vision, which has been developed based on the adoption of best corporate practices.

The company has been actively contributing to the economic, labor, social and environmental improvement of Mexico and Latin America for three decades, with responsible and solid business behavior. We are firmly committed to creating a better world, where sustainability guides everything we do.

Sustainability Model

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To focus our purpose of delivering happiness and enriching experiences with every aspect of our operation, we created our Sustainability model, which illustrates our sustainability strategy and links our purpose to the economic (growth), environmental (balance), social (development) and governance aspects of Alsea, as well as our 2030 goals and their direct relationship with the Sustainable Development Goals, prioritizing, as a reference framework, the needs and expectations of our stakeholders.

Our sustainability model, comprised of three pillars - Growth, Development and Balance - integrates all aspects of our operation to respond to the concerns and needs of our stakeholders and is aligned to contribute to the Sustainable Development Goals of the United Nations to reduce inequalities in the world and preserve our planet for future generations.

ASG Model
Growth is an essential component of our business strategy, covering all aspects of our operation. We focus on the preferences and needs of our customers, ensuring that our actions exceed their expectations. In addition, we promote nutritional transparency in our products through responsible labeling and advertising practices, inside and outside our restaurants.
Our Development pillar focuses on two fundamental aspects: the well-being of our team of employees and support for the communities in which we operate.

For our team, we seek to foster their integral growth, improving conditions to offer them a fair, inclusive, diverse, dignified, and safe work environment. Our goal is to enable them to harmoniously balance their personal and professional lives.

For the communities in which we operate, our efforts are focused on ensuring food security for vulnerable communities and promoting human development through initiatives in the following areas human development through education and employability initiatives.
Our focus on balance also extends to caring for the environment, as we foster and promote sustainable practices through the efficient use of natural resources such as energy, water, consumables and responsible waste management in our operation.

Sustainability management

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To meet our sustainability goals, we established three operation levels:

1. Governance Level
Integrated by the highest level of the company at a global level from the CEO, CFO, Country Managers, Brand Managers and representatives of the Board of Directors, who are in charge of approving the sustainability strategy and supervising the fulfillment of the established activities and initiatives.

The Sustainability Committee delegates responsibility for managing the organization's economic, environmental and social impacts to its management team.
2. Strategic Level
Responsible for identifying the needs of the environment and stakeholders, as well as proposing initiatives that respond to concerns in the social, economic, environmental and business ethics areas. It is made up of leaders of the company's areas at a global level.
3. Operational Level
Formed by four local and global commissions to provide support in the execution of the initiatives with the established priority themes.
  • Physical and mental well-being
  • Economic well-being
  • Diversity and inclusion
  • Talent development
  • Nutritional communication
  • Food safety and health
  • Reduction of food and waste losses
  • Climate Strategy
  • Emissions
  • Energy
  • Water
  • Consumables
  • Waste
  • Fight against hunger
  • Education and employability
  • Culture